Warranty & Repairs
Warranty & Repairs
Your Jewelry,
Protected for a Lifetime
We are committed to ensuring that your precious pieces remain as beautiful and flawless as the day you received them. Our lifetime warranty on all repairs reflects our dedication to quality, care, and your complete satisfaction.
Whether it's regular maintenance or unexpected repairs, our expert team is here to restore your jewelry with precision and attention to detail. With our seamless repair process, you can be confident that your valuable items are always in the best hands.
Lifetime Stone Guarantee
Free replacement of cracks, chips or stone defects.
Lifetime Manufacturing Warranty
Coverage for any manufacturing defects that slip through our 3x quality control process.
Free Resizing
We provide one free resizing per ring within the first year of purchase.
*Limitations may apply. For details on all these benefits and more, check out our FAQ page.
Repair & Resize in 4 Easy Steps
1.
Start your repair online
Start a repair request online, you’ll save time than to drop your item(s) off in-store. Just fill in the form to get started and enjoy a quicker, more convenient experience.
2.
Send your jewelry to our professionals
Our jewelry repair team will review your jewelry and, if applicable, ensure the necessary repairs are carried out promptly.
3.
Your jewelry is repaired by our expert jewelers
Certified expert jewelers will take care of your jewelry and fix any issues.
4.
Receive your jewelry
We’ll contact you when your jewelry is ready to be sent back to you. We guarantee a lifetime warranty on all repairs. If any of our work does not meet your expectations, we’ll repair it for free.