Warranty & Repairs
Záruka & Opravy
Vaše šperky,
Chránené na celý život
Zaväzujeme sa, že vaše cenné kúsky zostanú krásne a bezchybné ako v deň, keď ste ich dostali. Naša doživotná záruka na všetky opravy odráža našu oddanosť kvalite, starostlivosti a vašej úplnej spokojnosti.
Či už ide o pravidelnú údržbu alebo neočakávané opravy, náš odborný tím je tu na to, aby vaše šperky obnovil s presnosťou a pozornosťou k detailom. Vďaka nášmu bezproblémovému procesu opravy si môžete byť istí, že vaše cenné predmety sú vždy v najlepších rukách.
Lifetime Stone Guarantee
Free replacement of cracks, chips or stone defects.
Lifetime Manufacturing Warranty
Coverage for any manufacturing defects that slip through our 3x quality control process.
Free Resizing
We provide one free resizing per ring within the first year of purchase.
*Limitations may apply. For details on all these benefits and more, check out our FAQ page.
Repair & Resize in 4 Easy Steps
1.
Start your repair online
Start a repair request online, you’ll save time than to drop your item(s) off in-store. Just fill in the form to get started and enjoy a quicker, more convenient experience.
2.
Send your jewelry to our professionals
Our jewelry repair team will review your jewelry and, if applicable, ensure the necessary repairs are carried out promptly.
3.
Your jewelry is repaired by our expert jewelers
Certified expert jewelers will take care of your jewelry and fix any issues.
4.
Receive your jewelry
We’ll contact you when your jewelry is ready to be sent back to you. We guarantee a lifetime warranty on all repairs. If any of our work does not meet your expectations, we’ll repair it for free.