[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"footer-data":3,"page-vratenie-tovaru":104},{"leftColumn":4,"footer4Column":50,"footerData":78},{"id":5,"name":6,"type":7,"translations":10,"block_type_content":37,"currentTranslation":38,"mixedTranslation":44},16,"footer-left-column",{"name":8,"identifier":9},"Rich Text Module","rich-text-module",[11,27],{"id":12,"language_id":13,"title":14,"subtitle":14,"content":15},10,1,"",{"color":16,"title":14,"content":25,"image_position":26,"background_type":13},{"hex":17,"hue":18,"hexa":19,"hsla":20,"hsva":22,"rgba":23,"alpha":13},"#FF0000",0,"#FF0000FF",{"a":13,"h":18,"l":21,"s":13},0.5,{"a":13,"h":18,"s":13,"v":13},{"a":13,"b":18,"g":18,"r":24},255,"\u003Cdiv>\u003Cimg alt=\"omara logo\" src=\"https://static.omara.sk/upload/9cff64ee-b0cc-4ef7-b3b6-515f3986a4f1.png\" style=\"margin-bottom: 50px;\" width=\"165px\" />\u003C/div>\n\n\u003Cul class=\"footer__address\">\n\t\u003Cli>\u003Ca href=\"/sposoby-platby-financovanie\">Spôsob Platby\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/doprava\">Doprava\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/vratenie-tovaru\">Vrátenie Tovaru\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/darcekove-kupony\">Darčekové kupóny\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/nase-zasady-a-podmienky\">Naše Zásady a Podmienky\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/zasady-ochrany-osobnych-udajov\">Zásady Ochrany Osobných Údajov\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/aml-kyc-politika-omara-sro\">Politika AML a KYC \u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/cookie-policy\">Používanie Súborov Cookie\u003C/a>\u003C/li>\n\u003C/ul>","center",{"id":28,"language_id":29,"title":30,"subtitle":14,"content":31},117,2,null,{"color":32,"title":14,"content":36,"image_position":26,"background_type":13},{"hex":17,"hue":18,"hexa":19,"hsla":33,"hsva":34,"rgba":35,"alpha":13},{"a":13,"h":18,"l":21,"s":13},{"a":13,"h":18,"s":13,"v":13},{"a":13,"b":18,"g":18,"r":24},"\u003Cp>\u003Cimg alt=\"omara logo\" src=\"https://static.omara.sk/upload/9cff64ee-b0cc-4ef7-b3b6-515f3986a4f1.png\" style=\"margin-bottom: 34px;\" width=\"165px\" />\u003C/p>\n\n\u003Cul class=\"footer__address\">\n\t\u003Cli>\u003Ca href=\"/en/sposoby-platby-financovanie\">Payment Method\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/en/doprava\">Shipping\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/en/vratenie-tovaru\">Return of Goods\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/en/darcekove-kupony\">Gift Vouchers\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/en/nase-zasady-a-podmienky\">Our Terms and Conditions\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/en/zasady-ochrany-osobnych-udajov\">Privacy Policy\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/en/aml-kyc-politika-omara-sro\">AML & KYC Policy\u003C/a>\u003C/li>\n\t\u003Cli>\u003Ca href=\"https://omara.sk/en/cookie-policy\">Cookie Policy\u003C/a>\u003C/li>\n\u003C/ul>",[],{"id":28,"language_id":29,"title":30,"subtitle":14,"content":39},{"color":40,"title":14,"content":36,"image_position":26,"background_type":13},{"hex":17,"hue":18,"hexa":19,"hsla":41,"hsva":42,"rgba":43,"alpha":13},{"a":13,"h":18,"l":21,"s":13},{"a":13,"h":18,"s":13,"v":13},{"a":13,"b":18,"g":18,"r":24},{"id":28,"language_id":29,"title":14,"subtitle":14,"content":45},{"color":46,"title":14,"content":36,"image_position":26,"background_type":13},{"hex":17,"hue":18,"hexa":19,"hsla":47,"hsva":48,"rgba":49,"alpha":13},{"a":13,"h":18,"l":21,"s":13},{"a":13,"h":18,"s":13,"v":13},{"a":13,"b":18,"g":18,"r":24},{"id":51,"name":52,"type":53,"translations":54,"block_type_content":69,"currentTranslation":70,"mixedTranslation":74},147,"footer-4-column",{"name":8,"identifier":9},[55,62],{"id":56,"language_id":29,"title":30,"subtitle":14,"content":57},114,{"file":58,"color":19,"title":59,"content":60,"fileMobile":61,"height_mobile":14,"height_desktop":14,"image_position":26,"background_type":13},{"id":30,"url":30},"Contact info","\u003Cul style=\"list-style: none; padding: 0px; margin-bottom: 48px\">\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"Mobil\" aria-label=\"Phone\" height=\"24\" src=\"https://static.omara.sk/upload/9d1441fd-6221-41e2-8538-8ae52ebf67bf.svg\" width=\"24\" />\n\t\u003Cp>Phone: \u003Ca href=\"tel:+421 233 329 998\">+421 233 329 998\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"e-mail\" aria-label=\"E-mail\" height=\"24\" src=\"https://static.omara.sk/upload/9d14420a-14d6-4023-bcb7-24234266e4b7.svg\" style=\"margin-top: -3px\" width=\"24\" />\n\t\u003Cp>E-mail: \u003Ca href=\"mailto:info@omara.sk\">info@omara.sk\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"kalendar\" height=\"24\" src=\"https://static.omara.sk/upload/9d144217-de69-419e-ad43-5ae6dcb7ac4a.svg\" style=\"margin-top: -8px\" width=\"24\" />\n\t\u003Cp>\u003Ca aria-label=\"Online Consultation\" href=\"https://omara.sk/virtualna-konzultacia\">Online Consultation\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"location\" aria-label=\"OMARA Jewelry\" height=\"24\" src=\"https://static.omara.sk/upload/9d144224-3b22-404b-b5fe-ae5945d2afd5.svg\" style=\"display:block; float:left\" width=\"24\" />\n\t\u003Cp>OMARA s.r.o. Obchodná, 559/37, 81106 Bratislava \u003C/p>\n\t\u003C/div>\n\n\t\u003Cp>Our Social Media\u003C/p>\n\n\t\u003Cul class=\"footer__socials\" style=\"font-size: 18px; font-weight: 400; text-align: left; padding-top: 0\">\n\t\t\u003Cli>\u003Ca aria-label=\"facebook link\" href=\"https://www.facebook.com/profile.php?id=100086684108742\" rel=\"noopener\" style=\"border: none; border-radius: none\" target=\"_blank\">\u003Cimg alt=\"facebook\" height=\"24\" src=\"https://static.omara.sk/upload/9d144232-a6a4-4b07-9b23-b38c2464438e.svg\" width=\"24\" />\u003C/a>\u003C/li>\n\t\t\u003Cli>\u003Ca aria-label=\"instagram link\" href=\"https://www.instagram.com/omara_jewelry?igsh=a3NjM29iNDgzY25k\" rel=\"noopener\" style=\"border: none; border-radius: none\" target=\"_blank\">\u003Cimg alt=\"instagram\" height=\"24\" src=\"https://static.omara.sk/upload/9d14423e-0129-4e8d-b7bc-29722c42f73d.svg\" width=\"24\" />\u003C/a>\u003C/li>\n\t\u003C/ul>\n\t\u003C/li>\n\u003C/ul>",{"id":30,"url":30},{"id":63,"language_id":13,"title":30,"subtitle":14,"content":64},112,{"file":65,"color":19,"title":66,"content":67,"fileMobile":68,"height_mobile":14,"height_desktop":14,"image_position":26,"background_type":13},{"id":30,"url":30},"Kontaktné Informácie","\u003Cul style=\"list-style: none; padding: 0px; margin-bottom: 48px\">\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"Mobil\" aria-label=\"Telefónne Číslo\" height=\"24\" src=\"https://static.omara.sk/upload/9d1441a2-815c-4355-9a5a-35b6bf2f0b6f.svg\" width=\"24\" />\n\t\u003Cp>Telefónne Číslo: \u003Ca href=\"tel:+421 233 329 998\">+421 233 329 998\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"e-mail\" aria-label=\"E-mail\" height=\"24\" src=\"https://static.omara.sk/upload/9d1441b0-5c8e-40d5-adc1-2e2978706c51.svg\" style=\"margin-top: -3px\" width=\"24\" />\n\t\u003Cp>E-mail: \u003Ca href=\"mailto:info@omara.sk\">info@omara.sk\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"kalendar\" height=\"24\" src=\"https://static.omara.sk/upload/9d1441bf-7d1e-47b8-a46d-ea3cbd66d0b1.svg\" style=\"margin-top: -8px\" width=\"24\" />\n\t\u003Cp>\u003Ca aria-label=\"Online Konzultácia\" href=\"https://omara.sk/virtualna-konzultacia\">Online Konzultácia\u003C/a>\u003C/p>\n\t\u003C/div>\n\t\u003C/li>\n\t\u003Cli>\n\t\u003Cdiv style=\"display:flex; align-items: start;  text-align: left; padding-bottom: 18px;  gap: 24px\">\u003Cimg alt=\"location\" aria-label=\"OMARA Jewelry\" height=\"24\" src=\"https://static.omara.sk/upload/9d1441cd-9caf-417e-96aa-eb07ec6f9ff1.svg\" style=\"display:block; float:left\" width=\"24\" />\n\t\u003Cp>OMARA s.r.o. Obchodná, 559/37, 81106 Bratislava \u003C/p>\n\t\u003C/div>\n\n\t\u003Cp>Naše sociálne siete\u003C/p>\n\n\t\u003Cul class=\"footer__socials\" style=\"font-size: 18px; font-weight: 400; text-align: left; padding-top: 0\">\n\t\t\u003Cli>\u003Ca aria-label=\"facebook link\" href=\"https://www.facebook.com/profile.php?id=100086684108742\" rel=\"noopener\" style=\"border: none; border-radius: none\" target=\"_blank\">\u003Cimg alt=\"facebook\" height=\"24\" src=\"https://static.omara.sk/upload/9d1441db-d4b1-4f33-b4e5-874535f460e1.svg\" width=\"24\" />\u003C/a>\u003C/li>\n\t\t\u003Cli>\u003Ca aria-label=\"instagram link\" href=\"https://www.instagram.com/omara_jewelry?igsh=a3NjM29iNDgzY25k\" rel=\"noopener\" style=\"border: none; border-radius: none\" target=\"_blank\">\u003Cimg alt=\"instagram\" height=\"24\" src=\"https://static.omara.sk/upload/9d1441e8-6a68-44db-8d2b-83f3bd3cfa11.svg\" width=\"24\" />\u003C/a>\u003C/li>\n\t\u003C/ul>\n\t\u003C/li>\n\u003C/ul>",{"id":30,"url":30},[],{"id":56,"language_id":29,"title":30,"subtitle":14,"content":71},{"file":72,"color":19,"title":59,"content":60,"fileMobile":73,"height_mobile":14,"height_desktop":14,"image_position":26,"background_type":13},{"id":30,"url":30},{"id":30,"url":30},{"id":56,"language_id":29,"title":30,"subtitle":14,"content":75},{"file":76,"color":19,"title":59,"content":60,"fileMobile":77,"height_mobile":14,"height_desktop":14,"image_position":26,"background_type":13},{"id":30,"url":30},{"id":30,"url":30},{"id":79,"name":80,"type":81,"translations":82,"block_type_content":95,"currentTranslation":96,"mixedTranslation":100},140,"footer-data",{"name":8,"identifier":9},[83,89],{"id":84,"language_id":13,"title":30,"subtitle":14,"content":85},102,{"file":86,"color":19,"title":14,"content":87,"fileMobile":88,"height_mobile":14,"height_desktop":14,"image_position":26,"background_type":13},{"id":30,"url":30},"\u003Cdiv class=\"col-lg-4 copyright__first-column\">© 2026 E-Commerce \u003C/div>\n\n\u003Cdiv class=\"col-lg-4\">\u003Ca href=\"https://www.trustpilot.com/review/omara.sk?utm_medium=trustbox&utm_source=TrustBoxReviewCollector\" target=\"_blank\">\u003Cimg alt=\"\" src=\"https://stageapi.omara.sk/upload/a1ac9986-f254-4b90-a0b8-a4feea1c0ce3.png\" style=\"width: 55%; height: auto\" />\u003C/a>\u003C/div>\n\n\u003Cdiv class=\"col-lg-4 copyright__payment\" style=\"text-align: right;\">\u003Cpicture class=\"d-flex lazyLoad isLoaded\" data-v-4aa472c0=\"\"> \u003Cimg alt=\"MDN\" class=\"img cover\" data-v-4aa472c0=\"\" src=\"https://static.omara.sk/project_static/payments.webp\" />\u003C/picture>\u003C/div>",{"id":30,"url":30},{"id":90,"language_id":29,"title":30,"subtitle":14,"content":91},351,{"file":92,"color":19,"title":14,"content":93,"fileMobile":94,"height_mobile":14,"height_desktop":14,"image_position":26,"background_type":13},{"id":30,"url":30},"\u003Cdiv class=\"col-lg-4 copyright__first-column\">© 2026 E-Commerce\u003C/div>\n\n\u003Cdiv class=\"col-lg-4\">\u003Ca href=\"https://www.trustpilot.com/review/omara.sk?utm_medium=trustbox&utm_source=TrustBoxReviewCollector\" target=\"_blank\">\u003Cimg alt=\"\" src=\"https://stageapi.omara.sk/upload/a1ac9986-f254-4b90-a0b8-a4feea1c0ce3.png\" style=\"width: 55%; height: auto\" />\u003C/a>\u003C/div>\n\n\u003Cdiv class=\"col-lg-4 copyright__payment\" style=\"text-align: right;\">\u003Cpicture class=\"d-flex lazyLoad isLoaded\" data-v-4aa472c0=\"\"> \u003Cimg alt=\"MDN\" class=\"img cover\" data-v-4aa472c0=\"\" src=\"https://static.omara.sk/project_static/payments.webp\" />\u003C/picture>\u003C/div>",{"id":30,"url":30},[],{"id":90,"language_id":29,"title":30,"subtitle":14,"content":97},{"file":98,"color":19,"title":14,"content":93,"fileMobile":99,"height_mobile":14,"height_desktop":14,"image_position":26,"background_type":13},{"id":30,"url":30},{"id":30,"url":30},{"id":90,"language_id":29,"title":30,"subtitle":14,"content":101},{"file":102,"color":19,"title":14,"content":93,"fileMobile":103,"height_mobile":14,"height_desktop":14,"image_position":26,"background_type":13},{"id":30,"url":30},{"id":30,"url":30},{"id":105,"image_id":30,"images":30,"name":30,"slug":106,"status":13,"template_id":30,"view_type":18,"is_plp":107,"only_business":30,"medias":30,"modules":30,"blocks":30,"translations":108,"currentTranslation":122,"mixedTranslation":123},14,"vratenie-tovaru",false,[109,115],{"id":105,"language_id":13,"title":110,"subtitle":14,"short_description":14,"description":111,"meta_title":112,"meta_description":113,"meta_keywords":114},"Vrátenie Tovaru","\u003Ch1 class=\"visually-hidden\">Vrátenie Tovaru\u003C/h1>\n\n\u003Cp>Garantujeme 100% spokojnosť zákazníkov a dodanie vysoko kvalitných produktov. Všetky naše produkty sú šité na mieru a vyrábané na základe špecifikácií zákazníka. Preto, produkty Omara \u003Cstrong>nie je možné vrátiť.\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>Pre viac informácií pozrite našu\u003Ca href=\"#h_20299423411651697906718656\"> Politiku Vrátenia\u003C/a> Nižšie. Prosím, prečítajte si túto stránku pozorne pred vrátením produktu! \u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>Produkt môžete vrátiť v prípadoch, keď nespĺňa požiadavky na kvalitu a normy alebo potrebuje opravu.\u003C/strong> Jediné, čo požadujeme, je vyplniť formulár na vrátenie tovaru a jeho vytlačený formulár vložiť do balíka spolu s položkou.\u003C/p>\n\n\u003Cp>Pre uľahčenie a zefektívnenie celého procesu sa prosím uistite, že ste pri vypĺňaní formulára na vrátenie tovaru vybrali správny dôvod vrátenia tovaru a vyplnili všetky povinné polia. Bez požadovaných informácií nemôže byť vaša žiadosť spracovaná.\u003C/p>\n\n\u003Cp>Po odoslaní formulára na vrátenie tovaru Vám príde potvrdzujúci e-mail s adresou, kam má byť tovar zaslaný a kópiou Vami vyplneného formulára. Vytlačte si tento formulár a vložte ho do balíka spolu s vráteným tovarom. Upozorňujeme, že vaša žiadosť o vrátenie bude spracovaná podľa informácií, ktoré nám poskytnete online. Akékoľvek písomné pripomienky k vytlačenej žiadosti o vrátenie nebudú brané do úvahy.\u003C/p>\n\n\u003Cp>Pred odoslaním sa prosím uistite, že je balík správne zabezpečený. Odporúčame tovar pred odoslaním poistiť a odoslať tak, aby ste mali k dispozícii sledovacie číslo zásielky. Za stratu alebo poškodenie tovaru počas prepravy nezodpovedáme.\u003C/p>\n\n\u003Cp>Náklady na odoslanie zásielky nehradíme a celú sumu hradí zákazník.\u003C/p>\n\n\u003Cp>Vrátený tovar zašlite na adresu:\u003C/p>\n\n\u003Cp>\u003Cstrong>81106 Staré Mesto, Ulica Obchodná, 559/37, Bratislava, Slovensko\u003C/strong>\u003C/p>\n\n\u003Cp>Po obdržaní balíka zásielku spracujeme. Toto spracovanie trvá 2-4 pracovné dni. Upozorňujeme, že všetky položky následne podliehajú kontrole zo strany nášho tímu na zabezpečenie kvality produktov a na základe tejto kontroly a vašej požiadavky sa môžu účtovať dodatočné poplatky. Po skontrolovaní položky budete vyzvaní na zaplatenie prípadného poplatku. O tomto kroku budete informovaný pred samotnou úpravou/opravou/vrátením tovaru.\u003C/p>\n\n\u003Cp>V prípade akýchkoľvek otázok ohľadom vrátenia tovaru vás srdečne pozývame na kontakt buď prostredníctvom e-mailu, alebo telefonicky na číslo: \u003Cstrong>+421 233 329 998\u003C/strong>. Smelo sa na nás obráťte, sme tu pre vás a radi pomôžeme!\u003C/p>\n\n\u003Cp>Pred odoslaním položky na vrátenie/opravu/úpravu si veľmi pozorne prečítajte nižšie uvedené informácie!\u003C/p>\n\n\u003Ch2 id=\"h_20299423411651697906718656\">\u003Ca href=\"#h_20299423411651697906718656\">Vrátenie tovaru\u003C/a>\u003C/h2>\n\n\u003Cp>Všetky produkty Omara sú vyrábané na mieru podľa individuálnych požiadaviek zákazníka. Z tohto dôvodu tieto produkty nie sú oprávnené na vrátenie alebo refundáciu v rámci štandardnej 14-dňovej lehoty na odstúpenie od zmluvy.\u003C/p>\n\n\u003Cp>Produkty je možné vrátiť len v prípade, že podľa názoru kupujúceho nespĺňajú požadovanú kvalitu alebo výrobné štandardy. V takom prípade je možné produkt vrátiť do \u003Cstrong>30 kalendárnych dní\u003C/strong> od dátumu doručenia zásielky.\u003C/p>\n\n\u003Cp>Produkty obsahujúce prírodné diamanty je možné vrátiť za rovnakých podmienok – ak podľa názoru kupujúceho nespĺňajú požadovanú kvalitu alebo štandardy – a to do \u003Cstrong>15 kalendárnych dní\u003C/strong> od dátumu doručenia zásielky.\u003C/p>\n\n\u003Cp>Ak chcete požiadať o vrátenie, musíte splniť nasledujúce podmienky:\u003C/p>\n\n\u003Cul>\n\t\u003Cli>Tovar je vrátený v pôvodnom stave, bez známok používania, bez škrabancov, fľakov alebo iných viditeľných chýb na tovare.\u003C/li>\n\t\u003Cli>Pôvodná pečať produktu je neporušená a nebola odstránená. \u003C/li>\n\t\u003Cli>Vrátená zásielka obsahuje všetky doplnkové materiály, ako je originálna darčeková krabička, certifikáty a iné reklamné predmety.\u003C/li>\n\t\u003Cli>Veľkosť položky nebola zmenená ani inak upravovaná.\u003C/li>\n\t\u003Cli>Produkt nebol zakúpený s certifikovanými diamantmi GIA.\u003C/li>\n\t\u003Cli>Tovar nám bol vrátený do \u003Cstrong>30 dní \u003C/strong>odo dňa prevzatia zásielky.\u003C/li>\n\t\u003Cli>Produkty obsahujúce prírodné diamanty nám bol vrátený do \u003Cstrong> 15 dní \u003C/strong>odo dňa prevzatia zásielky.\u003C/li>\n\t\u003Cli>Vrátenú sumu pripíšeme rovnakým spôsobom ako bola uskutočnená platba za tovar. (S výnimkou poplatkov za dopravu.) Upozorňujeme, že transakcia vrátenia platby môže trvať až 10 pracovných dní v závislosti od typu banky alebo vydavateľa karty.\u003C/li>\n\t\u003Cli>Produkty, ktoré si zakúpite prostredníctvom nákupného kreditu, je možné vrátiť iba v podobnom kredite na opätovný nákup, nie v hotovosti. Nákupný kredit nie je možné vymeniť za hotovosť, previesť na niekoho iného ani použiť na služby, ako je expresné doručenie alebo poplatok za zmenu veľkosti.\u003C/li>\n\u003C/ul>\n\n\u003Ch2 id=\"h_58949118158721706363358776\">Zmena veľkosti\u003C/h2>\n\n\u003Cp>Veľkosť prsteňa Vám radi bezplatne zmeníme (gravírovanie nie je prekážkou) do 60 dní odo dňa prevzatia tovaru. Bežne je proces zmeny veľkosti bezplatný. Avšak si vyhradzujeme právo účtovať dodatočné poplatky za zmenu veľkosti. V prípade, že budú poplatky za zmenu veľkosti uplatnené, vopred vás o tom budeme informovať. Právo na bezplatnú zmenu veľkosti sa nevzťahuje na zákazkové alebo upravené produkty (špeciálne objednávky, ktoré boli vyhotovené podľa požiadaviek klienta).\u003C/p>\n\n\u003Cp>Upozorňujeme, že veľkosť prsteňa môžete zmeniť len na veľkosti uvedené na našej stránke. Obrúčky, ktoré sú vyrobené na objednávku zákazníka (špeciálne objednávky zákazníkov, ktoré sú navrhnuté a vyrobené podľa ich požiadaviek) nie je možné bezplatne meniť ani vymieňať. Úprava veľkosti zadarmo je dostupná pre prstene, pri ktorých je požadovaná nová veľkosť najviac o jedno celé číslo väčšia alebo menšia než pôvodne objednaná veľkosť. Táto služba je možná len vtedy, ak to dizajn prsteňa umožňuje bez narušenia jeho pevnosti alebo estetického vzhľadu. Niektoré zložité vzory alebo prstene s neprerušovaným motívom nemusia byť vhodné na úpravu.\u003C/p>\n\n\u003Cp>Ak je potrebná zmena veľkosti o dve alebo viac čísel (väčšia alebo menšia), ide o zákazkovú úpravu. V takom prípade je potrebné objednať nový základ prsteňa a preniesť pôvodný kameň (alebo kamene) do novej obrúčky. Táto služba je spoplatnená a cena závisí od konkrétneho dizajnu, použitých materiálov a náročnosti úpravy. Presnú cenu vám poskytneme po posúdení vašej požiadavky.\u003C/p>\n\n\u003Cp>Proces výmeny prsteňa sa vzťahuje len na veľkosť prsteňa. Rozšírenie alebo zúženie prstenca nie je zahrnuté v tomto procese.\u003C/p>\n\n\u003Cp>Ak chcete vrátiť produkt na zmenu veľkosti, vyplňte formulár na vrátenie a postupujte podľa krokov v časti \u003Ca href=\"#h_58949118158721706363358776\">\u003Cstrong>Zmena veľkosti\u003C/strong>\u003C/a>. Uistite sa, že odosielate produkt na zmenu veľkosti bez ďalších položiek, ako je krabica alebo certifikát. Tieto položky vám nebudú vrátené. \u003C/p>\n\n\u003Cp>Produkt môže byť podaný na opravu \u003Cstrong>do 30 kalendárnych dní \u003C/strong>od dňa doručenia zásielky.\u003C/p>\n\n\u003Cp>Proces zmeny veľkosti môže trvať približne\u003Cstrong> 25 pracovných dní\u003C/strong> v závislosti od produktu a prsteň so zmenenou veľkosťou nebude mať nárok na vrátenie peňazí.\u003C/p>\n\n\u003Ch2>Oprava\u003C/h2>\n\n\u003Cp>Na vrátenie produktu na opravu, prosím, vyplňte formulár na vrátenie a postupujte podľa krokov v sekcií \u003Cstrong>\u003Ca href=\"#h_58949118158721706363358776\">Zmena Veľkosti\u003C/a>\u003C/strong>. Uistite sa, že produkt na opravu odošlete bez ďalších položiek, ako je krabica alebo certifikát. Tieto položky vám nebudú vrátené.\u003C/p>\n\n\u003Cp>Produkt môže byť podaný na opravu \u003Cstrong>do 30 kalendárnych dní \u003C/strong>od dňa doručenia zásielky.\u003C/p>\n\n\u003Cp>V závislosti od produktu môže opravný proces trvať \u003Cstrong>približne 25 pracovných dní\u003C/strong>. Bežne je proces opravy bezplatný. Avšak si vyhradzujeme právo účtovať dodatočné poplatky za opravu. V prípade, že budú poplatky za opravu uplatnené, vopred vás o tom budeme informovať.\u003C/p>","Vrátenie Tovaru | Šperky - Informácie o Politike Vrátenia","Prečítajte si informácie o politike vrátenia tovaru na našich šperkoch. Zabezpečte si pokoj s vedomím, že pri nákupe na Omara.sk máte možnosť vrátiť šperky v súlade s našimi podmienkami. Naša prioritou je vaša spokojnosť.","Vrátenie tovaru, Šperky, Politika vrátenia, Vrátenie šperkov, Podmienky vrátenia, Bezproblémové vrátenie, Nákup s istotou, Šperky s možnosťou vrátenia, Spokojnosť zákazníkov, Bezpečný nákup",{"id":116,"language_id":29,"title":117,"subtitle":14,"short_description":14,"description":118,"meta_title":119,"meta_description":120,"meta_keywords":121},155,"Returns","\u003Ch1 class=\"visually-hidden\">Return of Goods\u003C/h1>\n\n\u003Cp>We guarantee 100% customer satisfaction and delivery of high-quality products. All our products are custom-made and manufactured according to customer specifications. Therefore, \u003Cstrong>products from Omara cannot be returned.\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>For more information, please refer to our\u003Ca href=\"#h_20299423411651697906718656\"> Return Policy\u003C/a> Below. Please read this page carefully before returning the product!\u003C/strong>\u003C/p>\n\n\u003Cp>\u003Cstrong>You can return the product in cases where it does not meet quality and standards requirements or requires repair.\u003C/strong> All we ask is that you fill out the return form and include the printed form in the package along with the item.\u003C/p>\n\n\u003Cp>To facilitate and streamline the entire process, please ensure that you have selected the correct reason for returning the product when filling out the return form and filled in all required fields. Without the required information, your request cannot be processed.\u003C/p>\n\n\u003Cp>After submitting the return form, you will receive a confirmation email with the address where the product should be sent and a copy of the form you filled out. Print this form and include it in the package along with the returned item. Please note that your return request will be processed based on the information you provide online. Any written comments on the printed return request will not be considered.\u003C/p>\n\n\u003Cp>Before shipping, please make sure that the package is securely packaged. We recommend insuring the goods before shipping and sending them in such a way that you have a tracking number for the shipment. We are not responsible for any loss or damage to the goods during transport.\u003C/p>\n\n\u003Cp>We do not cover the cost of shipping, and the customer covers the entire amount.\u003C/p>\n\n\u003Cp>Send the returned goods to the address:\u003C/p>\n\n\u003Cp>\u003Cstrong>81106 Staré Mesto, Ulica Obchodná, 559/37, Bratislava, Slovakia\u003C/strong>\u003C/p>\n\n\u003Cp>Upon receiving the package, we will process it. This processing takes 2-4 business days. Please note that all items subsequently undergo quality control by our team, and based on this control and your request, additional fees may be charged. After checking the item, you will be prompted to pay any applicable fees. You will be informed of this step before the actual adjustment/repair/return of the item.\u003C/p>\n\n\u003Cp>If you have any questions regarding the return of goods, please feel free to contact us either by email or by phone at \u003Cstrong>+421 233 329 998\u003C/strong>. Feel free to reach out to us; we are here for you and happy to help!\u003C/p>\n\n\u003Cp>Before sending the item for return/repair/adjustment, please read the information below very carefully!\u003C/p>\n\n\u003Ch2 id=\"h_20299423411651697906718656\">\u003Ca href=\"#h_20299423411651697906718656\">Return of Goods\u003C/a>\u003C/h2>\n\n\u003Cp>All Omara products are custom-made and crafted according to individual customer specifications. Therefore, these products are not eligible for return or refund within the standard 14-day withdrawal period.\u003C/p>\n\n\u003Cp>Products may only be returned if, in the buyer’s opinion, they do not meet the required quality or manufacturing standards. In such cases, the product can be returned within \u003Cstrong>30 calendar days\u003C/strong> from the date of delivery.\u003C/p>\n\n\u003Cp>Products containing natural diamonds may be returned under the same conditions — if, in the buyer’s opinion, they do not meet the required quality or standards — within \u003Cstrong>15 calendar days\u003C/strong> from the date of delivery.\u003C/p>\n\n\u003Cp>To request a return, you must meet the following conditions:\u003C/p>\n\n\u003Cul>\n\t\u003Cli>The item is returned in its original condition, without signs of use, scratches, stains, or other visible defects on the item.\u003C/li>\n\t\u003Cli>The original product seal is intact and has not been removed.\u003C/li>\n\t\u003Cli>The returned shipment contains all additional materials, such as the original gift box, certificates, and other promotional items.\u003C/li>\n\t\u003Cli>The size of the item has not been altered or otherwise modified.\u003C/li>\n\t\u003Cli>The product was not purchased with GIA certified diamonds.\u003C/li>\n\t\u003Cli>The item was returned to us within \u003Cstrong>30 days\u003C/strong> from the date of receipt of the shipment.\u003C/li>\n\t\u003Cli>Products containing natural diamonds were returned to us within \u003Cstrong>15 days\u003C/strong> from the date of receipt of the shipment.\u003C/li>\n\t\u003Cli>The refunded amount will be credited in the same manner as the payment for the item was made. (Except for shipping fees.) Please note that the payment refund transaction may take up to 10 business days depending on the type of bank or card issuer.\u003C/li>\n\t\u003Cli>Products purchased using shopping credit can only be returned in the form of similar credit for repurchase, not in cash. Shopping credit cannot be exchanged for cash, transferred to another person, or used for services such as express delivery or size change fee.\u003C/li>\n\u003C/ul>\n\n\u003Ch2 id=\"h_58949118158721706363358776\">Size Change\u003C/h2>\n\n\u003Cp>We are happy to change the ring size for you free of charge (engraving is not a hindrance) within 60 days from the date of receipt of the item. The size change process is usually free of charge. However, we reserve the right to charge additional fees for size changes. If additional fees for size changes are applied, you will be informed in advance. The right to free size change does not apply to custom or modified products (special orders designed and made according to customer requirements).\u003C/p>\n\n\u003Cp>Please note that you can only change the ring size to sizes listed on our website. Rings that are custom-made to customer specifications (customer special orders designed and made according to their requirements) cannot be changed or exchanged for free. Free resizing is provided for rings where the new size is no more than one full size larger or smaller than the original size ordered. This service is also contingent on the design of the ring allowing for resizing without compromising its integrity or aesthetic. Some intricate designs or those with continuous patterns may not be suitable for resizing.\u003C/p>\n\n\u003Cp>If a resize of two or more sizes (either larger or smaller) is required, it will be considered a custom order. In such cases, we will need to order a new ring setting and transfer the original stone(s) to the new setting. This is a paid service, and the cost will vary depending on the specific ring design, material, and the complexity of the new setting required. We will provide a quote for this service upon assessment of your request.\u003C/p>\n\n\u003Cp>The ring size change process applies only to the ring size. Expanding or narrowing the ring band is not included in this process.\u003C/p>\n\n\u003Cp>To return a product for size change, fill out the return form and follow the steps in the section \u003Ca href=\"#h_58949118158721706363358776\">\u003Cstrong>Size Change\u003C/strong>\u003C/a>. Make sure you send the product for size change without additional items such as the box or certificate. These items will not be returned to you.\u003C/p>\n\n\u003Cp>The product can be submitted for repair \u003Cstrong>within 30 calendar days\u003C/strong> from the date of delivery of the shipment.\u003C/p>\n\n\u003Cp>The size change process may take approximately \u003Cstrong>25 business days\u003C/strong> depending on the product, and a ring with a changed size will not be eligible for a refund.\u003C/p>\n\n\u003Ch2>Repair\u003C/h2>\n\n\u003Cp>To return a product for repair, please fill out the return form and follow the steps in the section \u003Cstrong>\u003Ca href=\"#h_58949118158721706363358776\">Size Change\u003C/a>\u003C/strong>. Make sure you send the product for repair without additional items such as the box or certificate. These items will not be returned to you.\u003C/p>\n\n\u003Cp>The product can be submitted for repair \u003Cstrong>within 30 calendar days\u003C/strong> from the date of delivery of the shipment.\u003C/p>\n\n\u003Cp>Depending on the product, the repair process may take \u003Cstrong>approximately 25 business days\u003C/strong>. The repair process is usually free of charge. However, we reserve the right to charge additional fees for repair. If additional repair fees are applied, you will be informed in advance.\u003C/p>","Return of Parcels | Jewelry - Information on Return Policy","Read about the return policy on our jewelry. Get peace of mind knowing that when shopping at Omara.sk, you have the option to return jewelry in accordance with our terms and conditions. Your satisfaction is our priority.","Returns, Jewelry, Return Policy, Jewelry Returns, Return Terms, Hassle-Free Returns, Buy With Confidence, Returnable Jewelry, Customer Satisfaction, Secure Shopping",{"id":116,"language_id":29,"title":117,"subtitle":14,"short_description":14,"description":118,"meta_title":119,"meta_description":120,"meta_keywords":121},{"id":116,"language_id":29,"title":117,"subtitle":14,"short_description":14,"description":118,"meta_title":119,"meta_description":120,"meta_keywords":121}]